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AuthorRosenbluth, Hal F.TitleThe customer comes second : put your people first and watch ’em kick butt / Hal F. Rosenbluth and Diane McFerrin Peters.PublishedNew York : HarperBusiness, c2002.FormatBook
Descriptionxvii, 284 p. ; 24 cm.

NotesIncludes bibliographical references (p. 267) and index.
ISBN0060526564SubjectTravel agents -- Management.
Add.EntryPeters, Diane McFerrin.

<a href=?pst>p</a>St. Petersburg/Clearwater~1Circulation~2G154~2.R67 2002<a href=?pst>p</a>St. Petersburg/Epi-Center~1Circulation~2G154~2.R67 2002<a href=?pst>p</a>St. Petersburg/Gibbs~1Circulation~2G154~2.R67 2002<a href=?pst>p</a>St. Petersburg/Seminole~1Circulation~2G154~2.R67 2002<a href=?pst>p</a>St. Petersburg/Tarpon Springs~1Circulation~2G154~2.R67 2002pAll itemsCover Image



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