Link
Table of contents http://www.loc.gov/catdir/toc/ecip0418/2004014030.html
Gen. note
Includes index.
Contents
Making your mark in the business world -- Catapulting your career -- The A, B, Cs of letters -- Crafting your own letters -- Jump start your writing process -- Fine-tuning your message -- Writing results-oriented letters -- Sales and marketing with pizzazz -- Successful job search and employment issues -- Customer relations -- Credit and collections -- You are cordially invited -- Placing and acknowledging orders -- Personal business notes -- Media relations -- Professional potpourri -- Applying e-mail and e-marketing know-how -- E-mail messages that shout read me! -- E-mail etiquette -- E-marketing for results.
ISBN
0618448330
Subject
Commercial correspondence. Electronic mail messages. Business communication.
