Link
Table of contents http://www.loc.gov/catdir/toc/ecip0422/2004020051.html
Notes
Includes bibliographical references (p. 221-224) and index.
Contents
The first sin: managing like a beginning skier -- The first virtue: weight forward on skis -- The second sin: dissin’ your employees -- The second virtue: d-i-s’ng your employees -- The third sin: rationalizing away truth -- The third virtue: making honesty the only policy -- The fourth sin: misguided benevolence -- The fourth virtue: e-r-a, expectations, responsibility, and accountability -- The fifth sin: falling into the inconsistency trap -- The fifth virtue: ducks in a row -- The sixth sin: letting employees speculate -- The sixth virtue: open information channels -- The seventh sin: listening through your "I" -- The seventh virtue: listening through your ears -- The eighth sin: front-of-the-nose perspective -- The eighth virtue: the big picture -- Moving from sin to virtue -- Ski the run.
ISBN
1576753182
Title Sub.
Super series. Industrial relations.
Subject
Management. Leadership.
