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AuthorBazerman, Max H.TitlePredictable surprises : the disasters you should have seen coming, and how to prevent them / Max H. Bazerman, Michael D. Watkins.PublishedBoston : Harvard Business School Press, c2004.FormatBook
Descriptionxiv, 317 p. : ill., map ; 24 cm.
SeriesLeadership for the common good
LinkTable of contents http://www.loc.gov/catdir/toc/ecip0420/2004017441.html
NotesIncludes bibliographical references (p. 299-300) and index.
ContentsWhat is a predictable surprise? A preview -- pt. 1. Prototypes of predictable surprises. September 11: the costs of ignoring a predictable surprise -- The collapse of Enron and the failure of auditor independence -- pt. 2. Why don’t we act on what we know? Cognitive roots: the role of human biases -- Organizational roots: the role of institutional failures -- Political roots: the role of special-interest groups -- pt. 3. Preventing predictable surprises. Recognition: identifying emerging threats earlier -- Prioritization: focusing on the right problems -- Mobilization: building support for preventative action -- Future predictable surprises.
ISBN1591391784 (alk. paper)SubjectDisasters -- Prevention.
Add.EntryWatkins, Michael, 1956-

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